Answer inquiries
Answer questions using your business information. Define the scope of the conversation before assigning a journey to an AI agent.
Altwork · WhatsApp
WhatsApp AI Agent.
Turn WhatsApp conversations into sales opportunities with an AI agent that responds, qualifies and guides prospects.
Example: qualify and hand over.
The prospect explains their need to John. The agent asks about team size and project context, then prepares useful information for a human handoff. Define the questions and the agent’s limits before activating this journey.
How it works.
Qualify prospects
Ask relevant questions to understand the request and gather the information needed for the next step.
Hand off to your team
Your team can take over the conversation when a request needs human attention.
Explore Altwork solutions.
Frequently asked questions.
What information should I prepare for a WhatsApp AI agent?
Prepare your offers, answers to common questions and the information needed to qualify an inquiry. Define which requests the agent can handle and which should go to your team.
How should I plan a human handoff?
Agree with your team which requests need human attention and what information to collect before handoff. Test these conversations before enabling the journey.