Tallinn · Est. 2024 · Building since day one

A studio that builds AI agents
that go to work.

We design, ship and operate vertical AI agents for SMBs. Three products live on Shopify, voice and Stripe — plus custom builds when off-the-shelf won't cut it.

See our agents → Build a custom agent →

3 agents shipping

Replyo · Voiceback · Ledger

220+

Active deployments

9 / 12

EU markets covered

24h

Median time to live

Manifesto

Most "AI" is a chat box bolted onto a product nobody asked for. We build agents that ship work — answering tickets, recovering carts, picking up calls, chasing failed payments.

Each agent runs on top of one boring system of record. Shopify. A phone number. Stripe. The boring part is the moat.

Small surface area. Real outcomes. Live in 24 hours.

The portfolio

Three agents you can buy today.
One we'll build for you.

04 / Products

Live · v2.4

For Shopify · since 2024

Replyo

The flagship. An AI customer-success agent that lives inside Shopify, handles Instagram DMs, WhatsApp, web chat and email — and recovers abandoned carts on autopilot.

80%

Tickets auto-resolved

3×

Cart recovery

24h

Time to live

Shopify DMs WhatsApp €49/mo

replyo.ai →

Beta · v0.9

Voice agent · since 2025

Voiceback

The phone line that never sleeps. Picks up missed calls, qualifies leads, books appointments and writes the recap straight into your CRM. Sounds like a human, costs like a SaaS.

98%

Calls answered

<1s

Pickup latency

Languages

Twilio 11 Labs CRM sync €199/mo

voiceback.ai →

Live · v1.2

For Stripe · since 2025

Ledger

The finance ops agent for Stripe shops. Answers billing questions, resolves disputes, retries failed payments and reconciles invoices — without ever opening the dashboard.

62%

Dispute win rate

+11%

Failed-payment recovery

3.4h

Saved per day

Stripe Disputes Dunning €129/mo

ledger.altwork.ai →

Intake open

Bespoke · NDA · 6–10 weeks

Custom builds

When the off-the-shelf agent doesn't exist yet. We embed for a quarter, scope the workflow, build the agent, and hand back a system your team owns — not a vendor lock-in.

Weeks to prototype

€30k+

Starting at

100%

IP transfer

Discovery Build Operate Handover

Start a project →

The boring part of AI.
We pick the best one for the job.

Model-agnostic

One agent. The right model behind every task.

Routing, fallbacks, evals and observability are ours. The models — those we rent from the best.

OpenAI

Anthropic

Mistral

11Labs

Vercel AI

+ Twilio · Supabase · Vector DB SOC2 in progress GDPR · EU-hosted

Read the stack note →

Working with

A few of the teams running an Altwork agent right now.

220+ deployments

Maison Margaux

Kové

Brulée & Co

Atlas Studio

Northseed

Verdant

Lume.eu

Tidal Health

Hardline

Sunwell

Folio & Form

Pinewood

E-commerce · Hospitality · Real estate · Services · SaaS See case studies →

How we build

Four weeks from "let's talk"
to your agent picking up tickets.

Standard intake

01 — Listen

Workflow audit

We sit with the team for three days. Watch how tickets, calls or invoices actually move. Find the loop worth automating.

Week 1

02 — Wire

Connect the rails

Plug into Shopify, the phone line, Stripe, the helpdesk — whatever the system of record is. Boring infra, done once.

Week 2

03 — Train

Shape the agent

Feed it the brand voice, the SOP, the edge cases. Run evals against last quarter's tickets. Tune until it stops embarrassing itself.

Week 2–3

04 — Ship

Live + operate

The agent goes live behind a kill switch. We watch it for 30 days, then hand the dashboard back. Or we keep running it.

Week 4 +

By the numbers

Two years in.
The agents are paying their rent.

As of May 2026

220+

Agents in production

14M

Conversations handled

€8.4M

Cart & payments recovered

99.94%

Uptime · trailing 90d

"We tried four chatbots before Altwork. Replyo is the first thing in our stack that we'd describe as a teammate — it picks up shifts, learns the tone, and tells us when something needs a human."

Margaux Deveaux

Founder · Maison Margaux · Paris

The studio

Built out of Tallinn.
Built for operators, not boardrooms.

Estonia, e-residency

Small team, sharp surface.

Altwork AI is a nine-person studio incorporated in Tallinn, Estonia. We run lean by design — the company is built on the same e-Residency rails our customers use to run their own businesses across Europe.

We don't sell platforms or "AI transformation". We sell agents that do one job extremely well, and we own the operational side so you don't have to.

Each product line has a single owner. Every customer has a Slack channel with a human in it. Nothing ships unless we'd run it on our own books.

Eesti · OÜ 16834102

Founded2024 By two ex-Shopify operators

HQTelliskivi 60, Tallinn Estonia · GMT+2

Team9 people 5 engineers · 2 design · 2 ops

FundingBootstrapped Profitable since month 14

LanguagesEN · FR Agents support 11

ComplianceGDPR · DPA on file SOC 2 Type I — Q4 2026

Get started

Tell us what's eating your team's week.
We'll show you the agent we'd ship.

30-minute call, no slides. We come with a sketch of the agent and an honest answer on whether we should build it — or whether Replyo, Voiceback or Ledger already does the job.

Book a discovery call → Browse the agents →

· hello@altwork.ai · Telliskivi 60, Tallinn · Reply within 24h