Your store closes. Your customers keep writing.
John sells inside the conversation. Paul looks after every order. On WhatsApp, connected to Shopify or WooCommerce.
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From the late-night question to the next order.
Example Altwork JourneysAn Instagram ad opens a conversation, not a product page
John replies instantly, shows the product and keeps the contact — even at 11 pm, even while you're at the till.
Size, delivery, stock: the same three questions, a thousand times
John reads your Shopify or WooCommerce catalogue live. He never promises a sold-out item or invents a delivery date — he checks, then answers with the real photo and price.
The abandoned cart comes back as a conversation
A friendly reminder, a relevant offer, then a secure payment link right in the chat. The money goes straight to your Stripe account — never through Altwork.
Ships tomorrow morning
"Where is my order?" should never wake you up
Tracking, delays, address changes, returns: Paul handles the most frequent messages and hands you what falls outside the pattern — complaints, refunds, unhappy customers.
Your existing customers are your best channel
John sends WhatsApp campaigns to people who already bought from you and opted in. Segments, paced sending to protect your number, and an opt-out in every message.
Your store, exactly as it is.
ShopifyThe catalogue John checks before answering.
WooCommerceProducts, stock and orders, both ways.
StripeThe link goes out in the chat, the money goes to you.
HubSpotQualified buyers and outcomes, back in your CRM.
Your WhatsApp numberConnect it once. Your customers see no change.